Top client-satisfaction ranking highlights company’s success
helping providers transition to value-based care
ATLANTA, Ga.— October 6, 2015 — Wellcentive, the leader in population health management and value-based care solutions, was announced as the highest-ranked vendor for customer satisfaction and client experience in the category of “Managed Care Payment/Reimbursement Solutions” by Black Book™, a full-service healthcare-centric market research and public opinion research company. Black Book released its annual financial solutions survey findings on Oct. 2.
“Nothing is more important to us than partnering with our customers to help them drive revenue and improve the value of the care they deliver,” said Tom Zajac, Wellcentive CEO. “Formal recognition of our customers’ satisfaction with our solutions and services is incredibly gratifying.”
This year’s Black Book client experience rankings result from a survey of 1,191 hospital chief financial officers, vice presidents of finance, controllers and directors. More than 500 hospital and inpatient organizations were represented in the survey in total. Top-performing financial software vendors were ranked by customer satisfaction on 18 key financial performance indicators.
Building the infrastructure to take advantage of new value-based reimbursement opportunities can be an expensive prospect for many providers caught between fee-for-service and fee-for-value payment models.
“Providers throughout the industry know that they must transition to value-based care and new reimbursement models,” Zajac added. “But they often don’t know how to fund that transition. We work with our customers to identify and participate in payer programs and opportunities that drive new revenues, both funding their investment in population health management and creating a foundation for future success.”
The Black Book rankings represent the latest validation of Wellcentive’s solutions and services by independent industry analysts. Wellcentive has also been recognized as an industry leader in reports from KLAS, Chilmark Research and IDC Health Insights.
Since 2005, Wellcentive has driven quality improvement, revenue growth, and business transformation for providers, health systems, employers, and payers transitioning to value-based care. Recognized as an industry leader for delivering immediate, tangible results, Wellcentive’s analytics simplify complex data from all points of care, advancing comprehensive care management and payer collaboration. Customers benefit from intelligence gained from 15 billion data points each year, improving outcomes for 30 million patients and generating more than $500 million annually in value-based revenue. Visit www.wellcentive.com; follow us on Twitter, LinkedIn and Facebook; or call 877-213-8456 to learn more.
About Black Book
Black Book Rankings, a division of Black Book Market Research LLC, provides healthcare IT users, media, investors, analysts, quality minded vendors, and prospective software system buyers, pharmaceutical manufacturers, and other interested sectors of the financial and clinical technology industries with comprehensive comparison data of the industry’s top respected and competitively performing technology, services and outsourcing vendors. The largest user opinion poll of its kind in healthcare IT, Black Book™ collects over 400,000 viewpoints on information technology and outsourced services vendor performance annually.For methodology, auditing, resources, comprehensive research and ranking data see www.blackbookrankings.