- The Consumer Effect is redefining the “who.” Passive patients are becoming active consumers who demand faster, better and more thorough service.
- The Convenience Effect is defining a new view of “where, when and how” care is delivered. Consumers seek care that can be delivered on their schedule, at a time and place of their choosing.
- The Wallet Effect is driving an ever-increasing personal cost burden – high-deductible plans and increasing copays and insurance costs are creating consumers who feel the burden, and evaluate and demand more value for their dollars.
To learn more about the transformation to continuous health and moving beyond sick care to true health delivery, download the white paper below.